Massachusetts Lawyer Blog

Something to think about the next time a defense expert or doctor treats a car accident victim with disdain. Perhaps they don’t really dislike the injured person (who they’re showing disgust towards). Maybe they’ve just been coached by the insurance company’s defense lawyer as part of the “litigation plan.”

Although not from Massachusetts, defense attorney Jenifer L. Kienle generally discusses how mental health professionals and experts should be coached to avoid forming favorable impressions of an injured car accident victim. In her article, “The New Science of Stress - Why Defending a Fender Bender Lawsuit When the Plaintiff Claims Post Traumatic Stress Syndrome Requires a New Litigation Plan,” she states:

Finally, choosing a defense expert also requires an understanding that treaters in the mental health field frequently become involved with a patient, and while exploring their personality, subconsciously begin to "like" the plaintiff. … be alert to any defense expert who, after spending considerable time interviewing the plaintiff, reports his/her impression of the plaintiff in complimentary terms. This may be a sign the expert's professional judgment (and ultimate diagnosis) is impeded by favorable feelings toward the plaintiff. Avoid this trap with early, frequent and candid discussions with the expert so that his/her favorable impressions of the plaintiff can be managed. [bold added for emphasis]

If you’ve been injured in a car accident, the stress can be real. It can cause anxiety, loss of sleep, fear of driving, and many other emotional and physical symptoms. Don’t ever let a supposed "expert" make you feel bad or question the legitimacy of what you are going through. You’ve suffered enough and it wasn’t your fault. Remember, even though they’re “professionals” they’re not being paid to like you. As you can see from above, some "defense experts" are even being coached to ensure they don’t. They're not being genuine and they're not playing fair, you need an advocate who can understand what you're going through and who isn't afraid to challenge the defense expert's bias or the people who pay them.